Privacy Policy | Novaspark Systems SL

1. Data controller

The data controller responsible for your personal data is:

Novaspark Systems SL
Finca El Gago, 1 21820 (Bonares), Huelva, Spain
Email: info@novaspark-systems.com

2. Information we collect

We may collect and process the following categories of personal data:

Identity and contact data — such as your name, email address, phone number, company name, and job title when you submit a contact form or communicate with us.
Technical data — such as IP address, browser type, device information, operating system, referral URLs, and general location data derived from your IP address.
Usage data — such as pages viewed, time spent on the site, navigation paths, and interaction with site features.
Cookie data — information collected through cookies and similar technologies, as described in our cookie notice and in Section 6 below.
Marketing and communications data — your preferences for receiving communications from us and records of correspondence.

We do not intentionally collect special categories of personal data unless you voluntarily provide such information and we have a lawful basis to process it.

3. How we use your information

We use personal data for the following purposes:

to respond to enquiries and provide information about our IT Marketing services;
to manage client relationships and deliver contracted services;
to operate, maintain, and improve our website and digital communications;
to analyse site performance and understand how visitors use our pages;
to comply with legal, regulatory, and accounting obligations;
to protect the security and integrity of our systems and prevent fraud or misuse.

4. Legal basis for processing

Under the General Data Protection Regulation (GDPR) and applicable Spanish data protection law, we process personal data on one or more of the following legal bases:

Consent — where you have given clear consent, for example when accepting non-essential cookies or subscribing to communications.
Contract — where processing is necessary to respond to your request or perform a contract with you.
Legitimate interests — where processing is necessary for our legitimate business interests, such as improving our website and marketing operations, provided your rights do not override those interests.
Legal obligation — where processing is required to comply with applicable laws and regulations.

5. Cookies and similar technologies

Our website uses cookies and similar technologies to ensure basic functionality and, with your consent, to measure usage and improve our services.

Essential cookies — required for the website to function properly, including security and preference storage such as cookie consent choices.
Analytics cookies — used only if you select “Accept all” in our cookie banner, to help us understand how visitors interact with the site.

You can manage your cookie preferences through the banner displayed on the site. You may also configure your browser to block or delete cookies, although some features of the website may not work correctly as a result.

6. Sharing and disclosure

We do not sell your personal data. We may share information with:

service providers who assist us with hosting, analytics, email delivery, CRM, or other operational tools, subject to appropriate data protection agreements;
professional advisers such as lawyers, accountants, or auditors where reasonably necessary;
public authorities or law enforcement when required by applicable law or to protect our legal rights.

Any third-party processors are required to handle personal data securely and only for the purposes we specify.

7. International transfers

Some of our service providers may process data outside the European Economic Area (EEA). Where this occurs, we implement appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission or other mechanisms recognized under applicable data protection law.

8. Data retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy, including satisfying legal, accounting, or reporting requirements. Retention periods vary depending on the type of data and the context in which it was collected.

When data is no longer required, we securely delete or anonymize it.

9. Your rights

If you are located in the EEA or another jurisdiction that provides similar rights, you may have the right to:

request access to the personal data we hold about you;
request correction of inaccurate or incomplete data;
request deletion of your data in certain circumstances;
object to or restrict certain processing activities;
request data portability where applicable;
withdraw consent at any time where processing is based on consent;
lodge a complaint with the Spanish Data Protection Agency (AEPD) or your local supervisory authority.

To exercise your rights, contact us at info@novaspark-systems.com. We may need to verify your identity before responding.

10. Security

We implement appropriate technical and organizational measures designed to protect personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

11. Third-party links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those external sites. We encourage you to review their privacy policies before providing any personal information.

12. Changes to this policy

We may revise this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. The updated version will be published on this page. We encourage you to review this policy periodically.

13. Contact

If you have questions about this Privacy Policy or how we process personal data, please contact:

Novaspark Systems SL
Finca El Gago, 1 21820 (Bonares), Huelva, Spain
Email: info@novaspark-systems.com